Comments on: Email Deliverability – Infusionsoft vs. AWeber Not Apples to Apples

By: Will Franco aka Flywheel

Will Franco aka Flywheel — Tue, 09 Aug 2011 02:34:27 +0000

I would like to see some clear and hard evidence of Infusionsoft deliverablity–a shoot out maybe, conducted by a neutral organization.

Let’s leave out the automation and all the other capabilities that totally rock in Infusionsoft. I just want to see straight apples to apples. No side-tracking, not buts, straight apples to apples!

Don’t get me wrong, I love Infusionsoft – it is the most powerful marketing automation and shopping cart system, hands down. I am just tired of hearing the rumors from top IMs that Infusionsoft’s deliverability is not that great.

In my opinion, Infusionsoft needs to make an official response. Right now, Infusionsoft is acting like Windows, taking forever to make a response to the Apple’s commercials that politely bash PCs. I hope Infusionsoft does a better job than PC with the response also.

The deliverablity campaign would make an awesome mirco-site. I can see the headline now…

“We (Infusionsoft) challenge you to a duel. My the best email server win.”

By: joey

joey — Thu, 15 Jul 2010 23:22:26 +0000

Thanks for the comment Allan, that stinks that your threads were deleted, and other important ones were locked.

The real win you get from Infusionsoft is the Automation Engine. We have customers who have completly automated their business and that’s where the big win comes from. One example is “All About Spelling”, we did a case stufy for them where our marketing guy went to their home and fully implemented Infusionsoft, their sales were up 149% (not an increase of 49%, but an increate of 149%) in 3 months. See: http://www.infusionsoft.com/aas-story

By: Allan

Allan — Thu, 15 Jul 2010 22:56:12 +0000

Joey I am one of Awebers older clients and I am pretty sure there is NO SUCH THING as “unique opens ” Only on the updated expensive model. It is good to know that I have to take the opens with a pinch of salt as they are likely inaccurate. I would just like to say while I am here. That if you are looking for accurate information about Aweber at the Warrior forum. Forget it!! They must be in bed with Aweber somehow as the various threads about deliver-ability which I posted to (Which IMHO do believe they have deliver ability issues, especially to Gmail. and have opened tickets that have been unhelpful.) Have been deleted and the Threads about Aweber being Compromised LOCKED prematurely. I had various complaints about giving away my subscribers info to spammers which I defended Aweber, With terms like “Bullet Proof” Only to find out 5 months later they were hacked. Making me look like a dick. As an older subscriber I am sticking with them on price at the moment ( IMHO IS is off the market charging per email) and are not 100% sure they are giving the older subscribers the same service as the new high margin clients.

By: StephenD7

StephenD7 — Sun, 06 Jun 2010 19:06:12 +0000

Hi Joey

Thanks for interesting example. As a future AR user, I found it thought provoking.
They lost an apple, you gained an orange.

Regards
Stephen

By: 5 Question Friday: Joey Novak | Infusionsoft Blog

5 Question Friday: Joey Novak | Infusionsoft Blog — Fri, 14 May 2010 18:51:41 +0000

[...] become a little easier. (Editor’s note: Joey also recently uncovered interesting stats on how AWeber displays their email deliverability to users.)4. What’s your passion outside of work and can you tell us more about it? See above. [...]

By: Dan

Dan — Sat, 17 Apr 2010 18:25:53 +0000

I’ve been looking into infusion, but is it really worth it’s salt?

It does look like a really good system but is the deliverbility really that bad?

Dan

By: joey

joey — Mon, 29 Mar 2010 05:55:50 +0000

Hi Phillip,

Thanks for commenting. I apologize that you aren’t getting Order notifications and such. I am on the eCommerce team and would like to figure out what’s wrong. I sent you an email, send me details on what’s going on and we’ll get to the bottom of it.

Joey

By: Phillip

Phillip — Mon, 29 Mar 2010 05:23:06 +0000

Hi guys,

I can assure 100% that Infusion might deliver well but sending back important emails like ORDERS etc then it fails.

After testing internal mail, external mail and also other whole domains Infusion still fails to send US these emails.

I have contact support and all i got was it must be OUR servers. Even when testing GMAIL etc.

When i asked exactly how they figured that… they could not come back with a REAL reason but we can see it happening.

Regards

Phillip

By: Denalee Bell

Denalee Bell — Wed, 24 Feb 2010 16:04:50 +0000

Deliverability, customer service and incredible software capabilities are reasons I am making the switch for myself and larger clients to Infusionsoft. If I am unable to have my client’s emails delivered to the major esp’s in their area (Cableone and Qwest- are the major players for my local lists, not gmail or Yahoo) and my email service provider (Aweber) tells me to figure it out myself (contact esps with a list of emails I want delivered) – what am I paying them for?

In fact, Aweber’s customer service is so terrible that I will never use them again for small business accounts.

By: Micah

Micah — Sun, 07 Feb 2010 04:13:09 +0000

I love Infusionsoft but have to say that I don’t think Infusionsoft’s deliverability is as good as awebers. I say this because several of my Infusionsoft clients use both systems and sometimes the others as well.

What I know from helping them is that they clearly make less money when they broadcast mail with Infusionsoft vs broadcasting with something else like aweber or constant contact.

Click tracking aside, they’ve split tested time and again and the end result is that the orders that come in are less when broadcasting with Infusionsoft.

Generally they just suck it up and decide to do sequenced emails with Infusionsoft (because nothing can sequence like Infusionsoft does) and try to do bigger broadcasts through their other systems.

Even if the deliverability can be beat by something else (which seems to be still up for debate here), Infusionsoft does so much more than the other systems that there is no comparison as a software.

People who whine about deliverability with Infusionsoft usually aren’t looking at the big picture. The smart ones will find a way to work with mulitple systems if they need it that bad.